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Payment Options and Booking Conditions

Payment Options



To secure your reservation a deposit of 20% is required. The outstanding balance payment should then be paid 8 weeks before the start of your holiday. When you decide to proceed with your reservation, simply use our enquiries form to reply to us saying that you would like to make your reservation and then we will forward to you our booking form and details for your deposit payment.

Three of the options for your payment are as follows:-

Bank Transfer

Internet transfer or an arrangment with your bank.



Payment can be made by cheque made payable to "DIANA E PETKO LDA" if there is sufficient time to allow your cheque to clear at the bank.



Paypal is a safe and simple way to send your payment online.You can pay with your credit card,debit card or from your bank account. It is free to sign up to use the service. You will not be charged for using this service.

Learn more about this service

After an agreement with us on the amount to pay, payment can be made directly to us using 'Paypal' by clicking on the 'Make Payment' icon below.

We would be pleased to discuss with you with the various options that are available for your payments. Simply state your preferred method of payment using our  Enquiries Form.



Booking Conditions


Our Liability

Subject to the note below, we accept full responsibility for the quality of the accommodation (and its associated services) that we have confirmed to you.
Note: We cannot, however, accept liability for changes or cancellations caused as a result of unusual or unforseable circumstances beyond our control, the consequence of which we could not have avoided, even with all due care (eg. natural or other disaster, adverse weather conditions, fire, failure of main water or electrical services).

The prices stated when we confirm accommodation will not be changed. We do reserve the right to change our advertised prices, if necessary, due to circumstances out of our control (eg. significant currency change).


Damage to the property or accommodation caused by you or any member of your party will be chargeable. We do not normally charge for minor breakages eg. a glass or cup etc., however, we do ask that you notify breakages and damage as soon as possible to enable us to prepare properly for the next client.

Note: We reserve the right to terminate arrangements of any client, who in our opinion, is causing distress, annoyance or danger to any other clients, employees, or third party, or damage to property. In this situation our responsibility for accommodating the person/s concerned will immediately cease and we will not be responsible to pay compensation or make a refund.

We cannot take responsibility for any loss of personal property (eg. jewellery, money etc.) or injury to any client caused by his/her own negligence (see also Health & Safety below). Accordingly, we strongly advise that you take out suitable holiday insurance at the time of booking.

Health & Safety

Swimming Pool

It is not possible for us to keep the swimming pool under supervision or surveillance and accordingly anyone using the pool does so at their own risk; the safety of children is at all times the responsibility of parents. NB. Running round the pool is dangerous, particularly when the tiles are wet and careless diving, particularly into shallow water can cause injury. Our recommendation is not to dive into the pool.

Drinking Water

Residential water on the Algarve comes from a variety of sources, bore holes, cisterna's (storage tanks), and main supplies. Villa Feliz has all three. The Algarve does not have a reputation for poor quality water, but we advise that you use bottle water for drinking, which can be purchased in local shops. We also have a filtered water tap on site, used by the owners and for use by clients, which we understand from the manufacturer's claims, that this water is drinking quality.


We recommend that fresh fruit and salads be washed with boiled water before eating.

Local Doctors & Hospitals

Details will be provided in our information folder in each apartment. NB. the Department of Health & Social Security (DHSS) publish leaflets containing advice to travellers on health and these are available free from your doctor or local DHSS office, or by telephoning FREEPHONE 0800555777